DBTAC FAQs
ABOUT DBTAC 
?	DBTAC stands for “Disability and Business Technical Assistance Centers.”
?	DBTAC is the leader in providing information, guidance and training on the American with Disabilities Act, tailored to the needs of business, government and individuals at local, regional and national levels.
?	DBTAC is not a compliance or regulatory agency. All inquiries are strictly confidential. 
?	DBTAC is made up of 10 regional centers around the country. 
?	DBTAC has been funded by the National Institute on Disability and Rehabilitation Research (NIDRR) since 1991.
DBTAC SERVICES
?	DBTAC has Information Specialists who answer questions about the ADA via a national toll free hotline at 1-800-949-4232 (voice/TTY).  Offices are open Monday-Friday, 9:00 a.m.-5:00 p.m.  All calls are strictly confidential. 
?	DBTAC maintains an extensive collection of accurate ADA- and disability-related publications. The document collection consists of more than 7,400 documents. A list with short descriptions of each publication can be found at www.adata.org/documents/index.html. 
?	DBTAC provides referrals to local organizations for issues outside of its area of expertise.
?	DBTAC is the leader in providing training opportunities tailored to the needs of business, government and individuals.
?	DBTAC posts up-to-date ADA information on its national and individual websites, newsletters, and e-mail distribution lists.

WHAT DBTACS CAN AND CANNOT DO
DBTACs Can... 
?	Promptly answer your questions about the Americans with Disabilities Act (ADA);
?	Provide accurate ADA publications;
?	Provide referrals to resources to help you find the additional information or service that you need such as sign language interpreters, assistive technology consultants and vendors, and accessibility surveys;
?	Offer objective information about your responsibilities under the ADA and explain possible actions that might resolve your situation;
?	Inform and educate your supervisors and managers regarding the reasonable accommodation process; and
?	Expand your capacity to resolve challenging ADA issues on your own or with the assistance of our State Resource Network.
DBTACs Cannot... 
Provide legal advice.
?	Take advocacy action.
?	File a complaint on behalf of a person with a disability with the federal enforcement agencies.
?	Act as a legal representative in or out of court.
?	Intervene in a pending lawsuit or private dispute.
?	Require anyone to take corrective action or follow the law.
?	Close businesses down or publicize what businesses are not in ADA compliance.
?	Pay for accommodations or provide financial assistance for making accommodations.
?	Help individuals find a job or work with an employer to obtain specific job accommodations.
EXAMPLES OF QUESTIONS DBTAC CAN ANSWER
?	What are our responsibilities to accommodate a person with a disability during the application process?
?	Do we need to provide the requested accommodation or can we look at alternatives?
?	What is the definition of a service animal?
?	Can we request documentation of a disability from an applicant who requests an accommodation for the interview?
?	Do I need to restripe my parking lot to include an accessible parking space for an employee who has a disabled license plate on their vehicle? 
?	Does a church with 20 employees have to comply with the ADA?
?	Does the ADA cover my business if I operate it out of my home?
?	Does our human resource office need to have a TTY?
?	Are we required to relocate our human resource office if it is not accessible to someone who uses a wheelchair?
?	Does our website for recruitment and filling out an application have to be accessible?  
?	Does an applicant or current employee have to tell us that they have a disability?
?	What information is considered “medical” and what is prohibited from being shared with others?
?	Are we required to provide a taxi for an employee who cannot drive in order for the employee to get to work and/or to meetings that take place out of the office?  
?	Are we required to provide a wheelchair for an employee with limited mobility in order to get around the office?
?	Are we required to install automatic doors on our front entrance?
?	Are we required to have our employee handbook available in Braille or large print?
?	Can I fire an employee because they had a seizure at work?
?	How much medical information can we ask for when an employee requests an accommodation?  
?	How is disability defined under the ADA?

Remember: All Contacts Are Strictly Confidential

DBTAC: National Network of ADA Centers
1-800-949-4232 (voice/TTY)
www.adata.org
www.adacourse.org
www.adaanniversary.org